Shipping policy
So you've either placed your order for packaging from lilpackaging.com, or you're considering it. Naturally you want to know what happens in terms of our packaging delivery terms to you.
All of our items are dispatched the same day when ordered before 12:30pm (GMT) Unless otherwise specified. 98% of our mainland UK orders placed during the week are received the next day (non-mainland received in 2 days). We offer free delivery throughout mainland UK when you spend over £175.
Please note – same-day dispatch is not applicable to any made-to-order items, which typically have a 3-7 day lead time.
Please allow up to 48 hours for us to dispatch pallet orders.
Our range of over 9,000 styles of 0427 pizza-style boxes are made to order. Therefore they hold the following lead times:
Pack 50 - 7 working days
Pallet 6,000 - 10 working days
Custom print 6,000 - 15 working days
For custom print orders: we'll email you the keyline cutter guide within 2 business hours for you to overlay your artwork. Please note, this is for a 1 colour custom print, if you require more than that, please get in touch.
Dispatch times may vary during peak periods – please contact us if you need your order the next day.
If you anticipate being unable to receive your order within the 48-hour dispatch window, please make a notation in the designated "delivery instructions" box during checkout. Failure to do so may result in additional costs incurred by us for reshipping or holding your order. Please be advised that failure to provide such information, including business closure dates/times, may result in an invoice being issued for these costs.
The majority of orders are dispatched via DPD24 unless palletised or international. If sent via DPD, you will be sent an email or text when the goods have been despatched with an allocated delivery slot.
Delivery times by Country
- UK - 1-2 working days
- Mainland Europe - 3-4 working days
- USA - 5-7 working days
- Canada - 6-8 working days
At Lil Packaging® we are working on making FREE SHIPPING an option for locations beyond those already available in the UK. But like all good things, it's going to take a little time. Until then, simply use the UPS delivery cost calculator in your shopping basket to help you figure out the delivery charges that will apply to your location, and your prospective order.
We may deliver goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the applicable contract. Each instalment delivery will be a separate contract and no cancellation or termination by either party of any one contract relating to an instalment will entitle you to repudiate or cancel any other contract or instalment.